professional services

Unlock Your Business’ Full Potential with Personalized Support and Custom Solutions

At Coreware, we believe that every business has unique needs, and we’re here to ensure you get the most out of your Coreware platform. Our Professional Services offer tailored solutions designed to help you unlock the full potential of our software through comprehensive support, training, and customization.

On-Site Support & Training

Our dedicated team provides hands-on, on-site support to ensure your team is fully equipped to make the most of your Coreware platform. Whether you need help setting up your system, optimizing workflows, or troubleshooting, we’ll come to you to provide expert guidance.

Pricing: $1500 and day (2 day minimum) + travel and lodging expenses.

Expert Setup Assistance

We provide full installation and setup services for Coreware products, ensuring that your system is configured exactly to your business needs. From hardware installation to software customization, our team ensures everything is running smoothly from day one.

Real-Time Troubleshooting & Support

When issues arise, immediate on-site support can make all the difference. Our team provides troubleshooting and hands-on assistance in real-time, ensuring minimal downtime and efficient problem resolution.

Tailored On-Site Training Sessions

Our team will work directly with your staff, offering customized training based on your business operations. Whether you’re a retail store, a non-profit, or a complex multi-location enterprise, we adapt our training to your unique workflow and industry requirements.

Data Conversion

Transferring data from your old system can be overwhelming. Our data conversion service ensures a smooth transition of all critical business data into Coreware, handling everything from customer info to transaction records, so you can focus on your business without worry.

Pricing: $500 for up to 50,000 lines of data of live records that includes inventory, bound book, and customers . Full historical sales data transfer requires a custom quote.

Seamless Data Migration

We ensure that all your critical data, including customer records, inventory details, and transaction histories, is accurately transferred into Coreware’s platform. This process is carefully managed to avoid disruptions to your daily operations.

Ensure Compatibility & Accuracy

Our team performs thorough testing and validation throughout the conversion process, ensuring that all data is fully compatible with the Coreware system and accurate once it’s live in the new environment.

Preserve Historical Records

Historical data is vital for reporting and business continuity. We guarantee that your past records are fully preserved, properly formatted, and easily accessible within the new system, providing you with complete control over your data history.

Additional Training

Even after your system is up and running, we provide ongoing training to help you maximize efficiency as your business grows. Whether it's new employees or advanced features, our team is here to ensure you continue to get the best results from your Coreware solution.

Follow-Up Training for New Features

Coreware regularly releases updates and new features designed to enhance your system’s functionality. Our follow-up training ensures that your team is always up-to-date and able to utilize these enhancements for improved efficiency.

Refresher Courses for Your Team

Employees may need refresher training to maintain peak efficiency. We offer refresher sessions tailored to your team’s specific roles and responsibilities, helping them stay sharp and productive.

Advanced Feature Utilization

Employees may need refresher training to maintain peak efficiency. We offer refresher sessions tailored to your team’s specific roles and responsibilities, helping them stay sharp and productive.

Custom Front-End Designs - We offer fully customizable front-end design services, ensuring your eCommerce site reflects your brand’s identity. Whether you need a unique layout, brand-specific color schemes, or personalized user experiences, we’ll make sure your website looks exactly how you envision it.

Tailored Functionality and Integrations - Beyond aesthetics, we focus on enhancing the user experience (UX) to keep your customers engaged and satisfied. We design intuitive, user-friendly navigation and mobile-responsive features that deliver a seamless shopping experience across all devices.

Unique User Experiences - Whether it’s integrating with your point-of-sale system, customizing checkout processes, or adding unique features such as product configurators or custom shipping rules, our team can build the functionality you need to give your customers a superior shopping experience.

Customization of eCommerce Solutions

Your online store should reflect your brand’s unique identity. With our eCommerce customization services, we go beyond standard templates to create bespoke solutions that align perfectly with your business goals. From front-end design tweaks to functionality enhancements, we’ll bring your vision to life.