Put Your Customer Journeys on Autopilot | coreWEEKLY

Welcome back to coreWEEKLY, your go-to guide for working smarter, not harder, in retail. This week, we’re diving into a major sales leak hiding in plain sight: the customer who walks out without saying a single word. We break down why these "browsers" are actually ready to buy, and how you can stop losing them at the door.

Beyond capturing those quiet sales, we're officially introducing Action Plans, our workflow automation engine designed to effortlessly manage your customer journeys. We're also sharing a quick corePOW tip on how to turn almost any spare screen into an intelligent customer display, followed by a Help Desk breakdown on using Assemblies to track inventory when building final products from components. Plus, you can secure your virtual seat for our upcoming webinar with Action Target on July 10, or catch up on everything you missed with a fresh replay of coreBLAST Episode 16. Let’s dive right in!

One of the easiest sales to lose in a gun store is the one that never looks like a sale at all. The customer walks in, looks around, circles the counter, glances at a few handguns, maybe checks the ammo wall, then slowly works their way back to the door. Nobody was rude. Nobody ignored them on purpose. The store may have been busy, the staff may have been helping other people, and the customer may have looked like they were “just browsing.” Then they leave, and everyone moves on. The problem is that many of those customers were not just browsing. They were trying to buy, but they were also trying not to look uninformed, uncomfortable, or out of place while doing it.

In this quick coreBLAST segment, Ezra introduces Action Plans, Coreware's new workflow engine that helps retailers automate customer journeys, follow-up communications, audience management, review requests, and more.

Learn how Action Plans can trigger actions based on customer behavior, reduce manual work, and help your business stay engaged with customers long after the sale.

Coreware’s customer display is not just another screen sitting next to the register. In this quick corePOW update, Ezra shows how retailers can turn almost any device into an intelligent customer display, including a second monitor, tablet, touchscreen device, or even a phone.

Assemblies in coreSTORE enable you to create final products by combining components. As assemblies are completed, inventory is automatically adjusted by depleting the necessary components. This feature is especially crucial for businesses manufacturing serialized items, ensuring efficient inventory tracking and seamless product creation.

Looking for video tutorials on this course? Check out the link below for our free online courses featuring videos and step-by-step documentation to support your learning.

Coreware and Action Target have officially joined forces to sync your front counter retail software directly with your physical firing line. Join the live walkthrough on July 10 at 1 PM ET. Secure your seat by clicking the button below.

Missed it live? No problem. The replay is now available. Catch up on the latest insights, updates, and smart moves shared in this episode.